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Privacy Policy
At a Glance
Personal information
Aurevia processes information provided through account use, customer contact, and related support activity.
Account data
Ownership records, request activity, and related account details are used to operate the customer experience.
Contact requests
Messages submitted through official support channels are reviewed and retained according to operational needs.
Website activity
Website and platform activity may be processed to support security, performance, and customer visibility.
Aurevia may collect personal information, account details, support messages, and relevant website activity when customers use the platform or contact official support channels.
Collected information is used to operate customer access, maintain ownership records, respond to enquiries, support security, and meet legal or regulatory obligations relevant to the platform.
Aurevia stores information through controlled infrastructure and applies reasonable measures designed to protect customer information from unauthorized access, disclosure, or misuse.
Aurevia does not maintain customer cash balances or a reusable wallet in the portal. Customer ownership is tied to recorded asset-backed units, and settlement outcomes occur through the applicable external payment and transfer channels.
Aurevia may rely on third-party service providers for infrastructure, communications, and payment-related services. Those providers process information only as needed to support the relevant platform function.
Customers may request access, correction, or deletion of personal information where applicable, subject to legal, operational, or recordkeeping requirements.
This Privacy Policy may change over time. When a new version is published, the latest version date will be updated on this page.